ProppFrexx ONAIR User-Forum

There’s an annoying bug in ProppFrexx, present for quite some time now, and it sometimes happens only occasionally, but other times more frequently. I know that other users experience the same bug.

It concerns the layout, which suddenly changes without any clear reason. As a result, the card walls are suddenly no longer visible, or other separate windows disappear. I could imagine this happening when disconnecting and reconnecting monitors, but that is not the case here. Also, no major Windows component updates have recently been installed, so there is no logical cause to be found.

The biggest problem is that you cannot make the windows visible again by selecting them under View. The only way is to delete the layout file (or restore a previously saved layout file).

Can this bug be fixed, or is there another workaround to prevent this issue from recurring?

Hi,

yes, I saw the issue already several times in the past. Unfortunately was not able to cleary reproduce. The issue is not caused by any OS update, but it occurres sometimes after an update of the internal UI library that I am using (DevExpress). I already opened a a ticket with that vendor, but he also could not reproduce the issue and hence fix it. My hands are a bit bound, as I can also not fix it, as it happens inside the UI library.

But I implemented a feature already some years ago, so that you can always restore your layout.
See the 'Workspace' menu in the 'View' ribbon tab. Here you can save and restore or manage any number of saved layouts (so called workspaces).

I would still like to ask you to take another look at this problem. It’s really frustrating. Almost every week it happens that my cardwalls have disappeared. Restore layout doesn’t always work properly either, which means I have to delete the layout file again. Could this be caused by the fact that I use two different monitors and have the cardwalls undocked on the second screen? I’m looking for a workaround so I don’t have to keep getting annoyed by this issue.

I don’t understand, why you have this issue?
!
As I can not reproduce it. It might only happen, if your config files can not be saved resp. gets corrupted! Ie. You should check your harddisk?

Plus I intentionally added the workspace menu, with which you can always restore your last layout WITHOUT deleting any layout files.
There must be 2 entries in the Workspace ribbon menu: Default and Last Used Workspace.
Are these entries also not working resp. existing?