Page 1 of 1

PF freeze on shutdown

Posted: 15 Jul 2024 19:22
by jbmusic
Dear forum members,

I have an issue with an instance of PF. When I play my show and try to close the software, it hangs. The message displayed is: "Please wait, stopping Remote GPIO extension server." This seems to be causing the issue.

When I check, the GPIO is already shut down, so it appears to be reacting too quickly. Additionally, in Task Manager, the GPIO process is closed. PF remains stuck until you force it to close. when i would like to restart he shows the notification Proppfrexx ONAIR already running. When i check the task manager there is no instance running.

Is there a solution to resolve this issue?

manny thanks in advance
Jan

det

Re: PF freeze on shutdown

Posted: 15 Jul 2024 19:43
by radio42
But ProppFrexx also has an internal GPIO service (eg. the one the GPIO client or the Remote Viewer etc. connects to) - this one seems to be not closing due to waiting requests…
Is anything reported in the ProppFrexx Error.log ?

How long have you waited?
As when there is still a client connection constantly coming in, this might block the shutdown.
What GPIO Client services are you using?
D&R, Vellemann,…?

Re: PF freeze on shutdown

Posted: 16 Jul 2024 22:26
by radio42
Any News? Or was it a one thing issue?

Re: PF freeze on shutdown

Posted: 16 Jul 2024 22:45
by jbmusic
I was a broad and Will be in de studio Tomorrow ..
But already I can tell;

Waiting for hour it still is freezing
Using d&r airence

Grtz

Re: PF freeze on shutdown

Posted: 19 Jul 2024 15:57
by jbmusic
So I have checked everything
Only d&r airence is connected, no other services.
When the user shuts down the playlist nothing wrong, but closing the programm he directly reports in the task manager - not responding -

Version: 4.4.4.3 enterprise
GPOI client: 32 bits (8.4 % processor)
PF: (0,3 % processor)

On the system we also work with luci and d&r metering

That’s all!

Re: PF freeze on shutdown

Posted: 19 Jul 2024 16:10
by radio42
And if you first disable the DnR (in the GPIO client), then the GPIO client itself and finally once the GPIO Client is closed you then close ProppFrexx.

Re: PF freeze on shutdown

Posted: 22 Jul 2024 19:58
by jbmusic
Hi Bernd,
i did indeed a test, by shutting down D&R - disconnect, close GPOI and PF, but without succes.

Re: PF freeze on shutdown

Posted: 22 Jul 2024 20:45
by radio42
That is really strange, as it doesn't happen here - so unfortunately I can not reproduce the issue - so I am at the moment also lost in finding an issue.
I will add some logs in he next version to hopefully find the issue.

Re: PF freeze on shutdown

Posted: 13 Aug 2024 17:09
by jbmusic
HI Bernd,
I have decided to replace the full system, and make a new installation.
the system is already working 10 years so it could help ;-)