Various License Questions?!
Posted: 01 Apr 2024 23:50
Due to public demand, here are some general answers to various license questions:
The license names have been renamed to better reflect the license terms (without changing any terms, but to make their limitation more clear):
Non-Commercial -> Private
Commercial - Public
Can I use the Private license in a public or non-profit environment?
No, if the environment is public (e.g. if you stream to the public) or if you make any money directly or indirectly by using ProppFrexx.
The non-commercial license is purely for private use only. Our license terms define non-commercial for pure no-money-making and private use. I.e. you can not make any revenue in any form. Revenue is not Profit!
I.e. if you address public users, receive donations, make adverts (on your web site or stream), if you receive any kind of funding (even from the government) or alike, the Public license is the right one for you.
Can I use the Private license if others can listen to my radio?
No.
The private license is for private use only.
Only very close family and friends (and I really mean very close friends, ie. this is not a backdoor and a definition of choice!) might listen to your stream. You must take appropriate access control to prevent, that your radio is not public available.
As soon as others are able to listen to your stream, the Public license is the right one for you.
This applies to any FM stream, but also any public available web streams or alike.
Can I upgrade my license?
Yes.
You can upgrade your license at any time for just the delta of the license price (the new price and the price you paid). This is true for upgrading the Edition as well as to upgrade to a commercial version.
If you use the wrong license and don’t want to upgrade to your appropriate license, we are allowed to deactivate your license entirely without any refund possible.
Do I need multiple licenses, if I run multiple radios on the same PC/Server?
Yes.
Every ‘seat’, i.e. every instance of ProppFrexx (even if they share the same Ident-Number) requires a separate license. E.g. if you run two different radios by two ProppFrexx instances, you need two licenses.
Is the license price a subscription or recurring fee?
No.
The license price is a one time payment and valid forever.
You only need to obtain a new license for a new major version (which might happen every 10 years or so, and will be announced at least 4 months in advance, licenses purchased after the announcement will automatically receive a license for the new version, upgrades for existing customers are offered to a highly reduced upgrade price).
Of course you can still use your old license as long as you like. However, once a major version comes to its end of life (EoL), a license transfer is not supported anymore. But if the Ident-Number changes it is not guaranteed to receive any new registration keys. Thus, you might lose the ability to update or upgrade your software as well as to transfer your license to new hardware. In other words, your license life-cycle is bound to the major version.
Can I claim a refund of my license price in any case?
No.
We explicitly offer a try before you buy Demo version. So you can try out all the features before you make a purchase. As such you can not claim any refund.
Where can I get support?
The support in this user forum is free.
If you need additional support, there are different professionals who can offer paid support.
The license names have been renamed to better reflect the license terms (without changing any terms, but to make their limitation more clear):
Non-Commercial -> Private
Commercial - Public
Can I use the Private license in a public or non-profit environment?
No, if the environment is public (e.g. if you stream to the public) or if you make any money directly or indirectly by using ProppFrexx.
The non-commercial license is purely for private use only. Our license terms define non-commercial for pure no-money-making and private use. I.e. you can not make any revenue in any form. Revenue is not Profit!
I.e. if you address public users, receive donations, make adverts (on your web site or stream), if you receive any kind of funding (even from the government) or alike, the Public license is the right one for you.
Can I use the Private license if others can listen to my radio?
No.
The private license is for private use only.
Only very close family and friends (and I really mean very close friends, ie. this is not a backdoor and a definition of choice!) might listen to your stream. You must take appropriate access control to prevent, that your radio is not public available.
As soon as others are able to listen to your stream, the Public license is the right one for you.
This applies to any FM stream, but also any public available web streams or alike.
Can I upgrade my license?
Yes.
You can upgrade your license at any time for just the delta of the license price (the new price and the price you paid). This is true for upgrading the Edition as well as to upgrade to a commercial version.
If you use the wrong license and don’t want to upgrade to your appropriate license, we are allowed to deactivate your license entirely without any refund possible.
Do I need multiple licenses, if I run multiple radios on the same PC/Server?
Yes.
Every ‘seat’, i.e. every instance of ProppFrexx (even if they share the same Ident-Number) requires a separate license. E.g. if you run two different radios by two ProppFrexx instances, you need two licenses.
Is the license price a subscription or recurring fee?
No.
The license price is a one time payment and valid forever.
You only need to obtain a new license for a new major version (which might happen every 10 years or so, and will be announced at least 4 months in advance, licenses purchased after the announcement will automatically receive a license for the new version, upgrades for existing customers are offered to a highly reduced upgrade price).
Of course you can still use your old license as long as you like. However, once a major version comes to its end of life (EoL), a license transfer is not supported anymore. But if the Ident-Number changes it is not guaranteed to receive any new registration keys. Thus, you might lose the ability to update or upgrade your software as well as to transfer your license to new hardware. In other words, your license life-cycle is bound to the major version.
Can I claim a refund of my license price in any case?
No.
We explicitly offer a try before you buy Demo version. So you can try out all the features before you make a purchase. As such you can not claim any refund.
Where can I get support?
The support in this user forum is free.
If you need additional support, there are different professionals who can offer paid support.