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ProppFrexx closes down completely without error report
Posted: 17 Dec 2023 21:06
by Pink_Radio
Since a last update Proppfrexx closed down for 3 times this week without any error report or error message, leaving the computer with only a blank desktop. There were no windows updates, no changes in the setup (hardware or software). The issue didn't happen before.
The computer has no extra software running and is only used for proppfrexx playout. Anyone had this issue before? Any solutions?
Re: ProppFrexx closes down completely without error report
Posted: 17 Dec 2023 21:27
by radio42
You mean v4.4.2.0?
I have no evidence or other indication, that the last version is causing any errors, issues or is unstable. Many users do use that version without any issues. So I must assume, that there is any other issue.
Without any error or other message I am as unable to give any advice.
Maybe you have a backup of your system you can use?
If not, you can close PF. And use the ‚Previous Version‘ folder underneath the installation directory - as ProppFrexx creates a backup of the last used version in that folder whenever it performs an update.
Eg. copy all files from that folder one level up into the main installation directory.
Re: ProppFrexx closes down completely without error report
Posted: 18 Dec 2023 07:37
by radio42
Have you tried the previous version?
Else, we at least need to detect any pattern. Eg. is it happening after a fixed time, after a certain action or command, with a particular track…?
Re: ProppFrexx closes down completely without error report
Posted: 18 Dec 2023 16:46
by radio42
Any News?
Re: ProppFrexx closes down completely without error report
Posted: 29 Dec 2023 15:20
by radio42
No News, so I assume it never happened again - so I close this issue.